Studio Policies

Body of Bloomington Studio Policies:

NOTE: Body of Bloomington is not a safe space for hatred. Homophobia, racism, sexism, religious nationalism,  fascism, harmful language, body shaming, ageism, ableism, etc...are not behaviors that are welcome at Body. We reserve the right to refuse service to anyone who threatens the physical, emotional, and mental safety of our staff and clients. Be respectful in our space or you cannot be in our space. 

General Policies:

• GUESTS ARE NOT ALLOWED TO STAY TO OBSERVE POLE CLASSES!
• Clients are NEVER allowed to touch other clients unless permission has been expressly given.
• REFUNDS: All services and products purchased from Body of Bloomington are non-refundable unless otherwise noted. 
• INQUIRY AND STUDIO TOURS: For inquiries and studio tours, we are open before and after classes or by appointment only. We will not be able to assist you once the class time begins, as we will be teaching. Solicitation is not allowed. 
• INJURY OR DAMAGE: Before you attend your first class, you will be asked to sign a liability waiver and agreement, which states that you will use all equipment and exercise all movements as instructed. Our certified instructors will teach you everything safely, but ignoring their instruction or misusing equipment and property could lead to injury or property damage, which the client would be liable for. The studio is under video surveillance at all times
• MUTUAL RESPECT: Bullying and discriminatory language will not be tolerated at our studio. Respect of your classmates and instructor will be expected at all times, as we will be respectful of you. If you have an issue with something or someone in class, please politely and respectfully bring it up to the instructor or owner, and we will see that problems are solved professionally. Conversations should remain appropriate for a public space. 
• NO TOUCHING, NO TEACHING: When you’re in our classes, the instructor is the only person that is permitted to touch and teach clients, regardless of your relationship to the person. It’s a safety hazard and a liability to have an uninsured person trying to do the instructor’s job. 
• CLIENT CLASS CANCELLATION: Please try and cancel your class 1 hour or more before the start of class. Cancelling any later than that can result in the loss of the class pass. 
• STUDIO CLASS CANCELLATION:  If no one is registered 1 hour before the start of the class it may be cancelled. 
• LATE ARRIVAL: Late arrivals accept all liability as a result of missing part of the warmup and are responsible for making sure their body is prepared for class. Late arrivals will not be caught up on missed content and should try and enter class as inconspicuously as possible. Being chronically late is highly discouraged, and if it becomes a distraction to our classes we will no longer accept late arrivals. We reserve the right to lock the doors 10 minutes into class. If you get locked out due to late arrival, refunds and makeups will not be given. Please show up on time.
• WAITLIST: If a class is full and you sign up for the waitlist, please keep an eye on your email and the app, as the system will add you into the class and email you if a space becomes available. By placing yourself on the waitlist, you are committing to paying for and showing up for that spot, should it become available. Clients and members who place themselves on the waitlist, get a spot, and then don't show up are subject to no-show penalities.

FILMING AND SOCIAL MEDIA POLICY:

• PRIVACY: To protect the safety and privacy of our clients, filming and posting footage of anyone other than yourself is NOT permitted. If anyone is visible in the background at any time and they have not given you express permission, it is a violation of their privacy and our studio's policy to post the footage. The public social media accounts of clients at our studio are checked regularly by our staff to ensure adherence to this policy. if we find you have violated this policy. You will be asked to delete the content. If you do not, you will not be allowed to return to our studio. Please don't disrespect this policy by violating it on private accounts: you are jeopardizing your potential future as a client. Blur them out.
• EXPLICIT CONTENT: If you wish to film content in our studio other than the tricks and combos we teach you here, please be mindful of the fact that we are a studio that also teaches children and teenagers, and posting content filmed at our studio that is overtly graphic and/or sexual is not allowed as it is not only a violation of a morality clause written into our lease but will jeopardize our ability to continue holding classes for children.

MEMBERSHIP POLICIES:

• Memberships get you access to nearly EVERYTHING! This means Intro, group fitness classes, and pole classes! Memberships also get you a discount on Private Lessons. The only things not included in memberships are workshops with guest instructors, like the Carly Child workshops we hosted last year.
• All memberships are contracts and auto-renew every month. Once you've met your contract minimum (3, 6, or 12 months), the app will open the option for you to end your membership. If you do not cancel your membership, it will auto-renew for another month. This means that  as soon as your contract minimum is met, your membership is month-to-month and can be cancelled at any time.
• The 3 and 6 month memberships cannot be paused. The Annual membership can only be paused for one month per year, and that month cannot be split up into separate weeks; that throws the system into a tailspin. 
• The 3 and 6 month memberships cannot be cancelled prematurely. The Annual 12-month membership has an early cancellation fee of $135 (one month's payment).

WALK-IN POLICIES: 

Walk-ins are not accepted at this time. Pre-registration is required. Contact us for questions or to schedule a studio tour/get some help with your new account!

Intro To Pole Policies: 

• DEFERMENT AND CANCELLATION: You need to contact us at least 5 days before the class begins if you need to defer to a later month. If you cannot attend at all, you can transfer the pass to someone else. Refunds will not be given
• MAKEUP/MISSED CLASSES: Makeups are not given for intro to pole. Please make sure you can make it to all sessions, or accept that some will be forfeit.
• NO TOUCHING, NO TEACHING: When you're in our classes, the instructor is the only person that is permitted to touch and teach clients, regardless of your relationship to the person. It's a safety hazard and a liability to have clients trying to do the instructor's job.
• FILMING/ SOCIAL MEDIA: You signed a social media agreement on the first day of class. This means that you agreed to abide by our policy of not posting videos or pictures from class to social media if anyone else is visible in the background or any reflections. This policy applies even if your social media account is set to private. This policy is non-negotiable. Failure to abide will result in swift removal from all classes with no refund. This one sounds harsh, but that's because we want to stress to you how seriously we take your privacy in our space. You can still post all the amazing things you do, just blur out or put stickers over anyone else visible in the video.
• LEVEL-UP: If you're skilled enough to do tougher tricks and/or if you have mastered all of our Intro skills, it is time to move out of Intro. Our Intro to Pole classes are designed specifically to create a safe space for clients who are beginning their pole journeys. It is ok to repeat Intro as many times as needed. but it is not ok to ask your instructor to deviate from the class plan by requesting options that fall outside the scope of an Intro class.  You will be provided a range of progressions and regressions during Intro and if those are no longer serving your needs it is time to join the Level 1 classes!
• RESPECT: 
  • Please don't carry on a conversation while your instructor is teaching. don't come to class inebriated. 
  • Don't body slam the poles or use them improperly. 
  • Don't leave your space messy. 
  • Don't jump into tricks; jumping into tricks results in injuries. We don't want you injured; we want you happy and healthy and on your way to enjoying an amazing injury-free pole journey! 
  • Also, though we are a pole studio, please avoid engaging in any overtly sexual behavior in the studio or doing anything that would put our lease or our ability to host children's classes in jeopardy.

PRIVATE LESSON POLICIES: See our Private Lessons page for policies. 

Pole Party Policies: see our Pole Parties page for details besties!

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